Key Learning Points
‣Defining civility and cost as well as the consequences of incivility - the life and workplace cancer.
‣Understand the 3 main reasons people do not consistently practice civility even when they know the risks.
‣ 5 best practices for fostering civility with your clients, community and in general.
Includes: All training material, lunch & refreshments Call: 204.996.4792
Presented By Lew Bayer, President, Civility Experts Worldwide
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