CIVILITY WORKS!

Key Learning Points

‣Defining civility and cost as well as the consequences of incivility - the life and workplace cancer.

‣Understand the 3 main reasons people do not consistently practice civility even when they know the risks.

‣ 5 best practices for fostering civility with your clients, community and in general.

Includes: All training material, lunch & refreshments Call: 204.996.4792

Presented By Lew Bayer, President, Civility Experts Worldwide