Individual business etiquette lesson.
Everything you need to know to help individuals and groups in business settings communicate with confidence and courtesy is included in this training kit. Topics include: pinpointing communication problems and overcoming communication catastrophes; listening skills, communication habits that increase teamwork and productivity, understanding communication types, nonverbal communication; first impressions, handshakes, use of business cards, verbal communication skills; voice, word choice, using technology politely, and more. Fees include 3 years copyright priviledges.
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