For Hospitality & Service Providers in a 3 part series; Professionalism, Client expectations & Sales & Selling.
Strategies for Delivering Civilized Service - "A Handbook for Hospitality Service Providers" is delivered in a 3 part series. Part 1; Fundamentals of Professionalism Part 2; Setting the Standard; Meeting Client Expectations Part 3; Addressing the Business Priority; Sales & Selling The series also includes a separate Masters handout file that contains all of the session handouts required as each session is delivered and tailored.
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