A conversation involves much more than just "¿talking". Communication is both verbal and nonverbal. In fact, we often reveal more with our body language (or nonverbal communication) than we do with the words that we use. What we say and how we say it communicates to others our thoughts, feelings and moods. Being aware of communication etiquette and speaking politely are important for making a good impression and showing respect for others. Objectives: ¿Discuss different types of body language and the related impressions they make ¿Identify the elements of polite verbal communication ¿Teach the basics of introductions